Report a Problem — Famileey

Child safety emergency?

If a child is in immediate danger, call 911 or your local emergency services immediately.

Report to NCMEC CyberTipline →

What happens after you report

1 Your report is submitted securely and assigned a reference ID.
2 Our Trust & Safety team reviews it — within 1 hour for CSAM and 24 hours for all other reports.
3 Action is taken: content removed, account suspended, or escalated to law enforcement.
4 You'll receive a confirmation email with your report reference number.

Response times

CSAM < 1 hour

Harassment / threats < 4 hours

User / content < 24 hours

Bugs / technical < 48 hours

What are you reporting?

Select the category that best describes the problem.

CSAM Critical

Child sexual abuse material or child exploitation content

Report a User

Harassment, impersonation, grooming, or abusive behaviour

Harmful Content

Posts, photos, or messages that violate our community guidelines

Harassment / Threats

Bullying, threats of violence, or targeted abuse

Spam / Scam

Unsolicited messages, fake accounts, or fraudulent activity

Bug / Technical Issue

App crashes, broken features, or unexpected behaviour

Other

Something else that doesn't fit the categories above

This report is treated as critical. Do not download or share the content. Our team will review this within 1 hour and report confirmed CSAM to NCMEC immediately.

Your email address (optional — for updates on this report)

Reported user's ID or username (find this on their profile)

Content ID or link (post, photo, or message reference)

Platform / device

App version (optional — found in app settings)

Description *

Evidence / links (optional — screenshots or URLs)

I confirm I have not downloaded, saved, or forwarded any of the reported content.

All reports are confidential and reviewed by our Trust & Safety team.

Report submitted

Thank you for helping keep Famileey safe.

Your reference ID:

Save this ID for your records. Our Trust & Safety team will review your report and take action as quickly as possible.

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